HCL Technologies Limited, is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.
Applications are invited for the post of Associate at HCL, Noida.
No. of Posts
20
Job Description
- To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA
- Able to work independently and efficiently to meet SLA
- Able to comprehend the request of the customer and meet the quality standard
- Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
- Improving skill level through self development / nominating training programs
- Meet the defined Quality Scores. Innovation & Process Improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- To consistently meet or exceed CSAT parameters as defined for the process.
Eligibility
Bachelors in Arts (BA)
Experience
1-3 Years
How to Apply?
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Interested applicants can apply for the post through this link.
Application Deadline
Nov 4, 2020
For more details, click the link below.
Associate at HCL, Noida
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